At La Libreria delle Letture, located at 45 Via dei Calzaiuoli, Florence, Tuscany, 50122, Italy, we are committed to protecting the privacy and security of our customers and online visitors. This privacy policy outlines how we collect, use, and protect your personal information when you use our online platform or services, and explains your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data Controller
La Libreria delle Letture acts as the data controller for the personal data processed in accordance with this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you use our site, such as when you make a purchase, register for an account, sign up for a newsletter, participate in events, or contact us. This information may include your name, billing and shipping addresses, contact information such as email address and phone number, payment details, and any other information you choose to provide.
We also automatically collect certain information when you visit our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data. This information helps us understand how users interact with our service and improve its functionality.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our site. Cookies are small data files stored on your device. They help us remember your preferences, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings, but disabling cookies may affect your experience on our service.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders, including managing payments, shipping, and returns.
- To provide, operate, and maintain our service.
- To improve, personalize, and expand our service.
- To understand and analyze how you use our service.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes if you have consented to receive such communications.
- To send you emails or other communications, if you have subscribed to them.
- To find and prevent fraud.
- To comply with legal obligations.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Performance of a contract: Processing is necessary for the performance of a contract with you, such as processing your order.
- Legal obligation: Processing is necessary for compliance with a legal obligation, such as tax or accounting requirements.
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your data protection rights, such as for improving our service, preventing fraud, or direct marketing (where permitted by law).
- Consent: We may rely on your consent to process certain personal data, particularly for sending you marketing communications. You have the right to withdraw your consent at any time.
Sharing Your Information
We may share your information with third parties to facilitate the services we provide:
- Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers only have access to the personal information necessary to perform their functions and are required to protect the information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for different types of personal data may vary depending on the purpose of processing.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Under GDPR, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please send your request in writing to the physical address provided below.
Children's Privacy
Our service is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent. If we become aware that we have collected personal data from a child under 16 without consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. Changes are effective immediately upon posting. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us by postal mail at:
La Libreria delle Letture
45 Via dei Calzaiuoli
Florence, Tuscany, 50122
Italy